Responsibilities

• Collect quantitative and qualitative market data from multiple sources (public reports, regulator publications, industry associations, digital platforms, agents, internal systems, etc.).
• Conduct surveys and interviews (internal/external) to gather customer insights, market trends, product feedback, and competitor activities.
• Maintain an up-to-date database of competitor information, including product features, pricing, campaigns, branch expansion, and market changes.
• Analyze customer segments, product performance, and distribution movements, and prepare clear summaries with insights.
• Contribute to SWOT, PESTLE, and other strategic analysis frameworks.
• Assist in drafting strategic initiatives and tracking the progress of company-level projects.
• Assist with surveys, data gathering, and internal research activities.
• Prepare weekly/monthly competitor intelligence reports for Management and Committee.
• Provide quick competitor snapshots for urgent requests from Management.
• Support any ad-hoc strategic or research tasks assigned by the manager.